If you are applying for an immigrant visa for a family member, you will encounter the National Visa Center during your immigration process. The National Visa Center is a branch of the Department of State responsible for managing the processing of immigrant visa applications.
Once USCIS has approved your immigrant petition, your case is transferred to the National Visa Center to collect additional documentation from you, before your case can be scheduled for a visa interview at a U.S. Embassy or Consulate.
In this video, attorney Jacob Sapochnick explains why there have been delays in immigrant visa processing due to challenges faced by the National Visa Center.
Overview
What are some of the problems causing delays in visa processing?
Consular Electronic Application Center (CEAC) Technical Errors
The Department of State uses an online application for immigrant visa applicants to submit required fees, forms, and documents to the National Visa Center (NVC) for review.
This tool is called the Consular Electronic Application Center, or CEAC which requires you to enter your case number and invoice ID number to login in to the platform.
After logging in the platform will instruct you regarding the steps you need to take to complete pre-processing of your case. This includes 1) paying your fees, 2) completing the DS-260 Immigrant Visa Electronic Application, and 3) uploading the required documentation.
Unfortunately, users commonly experience errors while using the Consular Electronic Application Center (CEAC) platform. This includes problems with uploading documents.
When trying to upload documents to CEAC, users who see an “Invalid Image Detected” error must save the completed document as a PDF and re-upload it.
Immigrant Visa Processing Delays
Due to these technical errors, the National Visa Center has been experiencing immigrant visa processing delays. These issues have pushed back immigrant visa processing because the National Visa Center has been unable to promptly receive, and review required documentation.
Other common situations causing delays include submitting incomplete documentation or documentation that is missing required information.